Return Policy

Effective Date: 2026-02-06

At llmartlab, we are committed to ensuring your satisfaction with all home products purchased from our store. We offer a transparent and customer-friendly return policy for all eligible items, in compliance with US consumer protection laws.

Return Eligibility

You may return most new, unused, and unopened home products within 30 calendar days from the date of delivery for a full refund or exchange. Items must be returned in their original packaging with all included accessories to qualify.

Free Shipping & Free Returns

We provide FREE Standard Shipping on all orders within the United States, with no minimum purchase requirement.

All eligible returns are 100% Free for Customers – llmartlab covers all return shipping costs for domestic returns in the US.

How to Initiate a Return

To start your return process, contact our customer service team exclusively via email (phone requests for returns will not be processed):

Return Inquiry Email: info@allmartlab.shop

Include your order number, product name, and reason for return in your email. Our team will respond within 2 business days with personalized return instructions.

Refund Processing

Once we receive and inspect your returned item(s) and confirm eligibility, we will initiate a full refund to your original payment method. Refunds typically reflect in your account within 3-7 business days.

Non-Returnable Items

Items that are opened, used, damaged due to customer negligence, or customized are not eligible for return. Our customer service team will confirm eligibility upon your inquiry.